wibe labs privacy policy

Effective Date: January 17, 2026

  1. Introduction Wibe Labs ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website https://wibelabs.com/ and our services, including AI Voice Receptionists, AI Lead Qualifiers, Webflow Websites, and AI Voice Widgets.
  2. Data We Collect We may collect and process the following data:
    • Personal Identification Information: Name, email address, phone number, and company name provided by you (e.g., via "Get Audit" or "Book a Demo" forms).
    • Voice and Conversation Data: When using our AI Voice Widgets or Receptionists, we process audio recordings and text transcripts of conversations to provide the requested service.
    • Technical Data: IP address, browser type, and usage data collected via cookies to improve website performance and user experience.
  3. How We Use Your Data We use your data to:
    • Provide, operate, and maintain our AI and web services.
    • Process your inquiries, audit requests, and demo bookings.
    • Improve our AI algorithms and voice models (using anonymized data).
    • Comply with legal obligations and enforce our terms.
  4. Data Sharing and Third Parties We do not sell your personal data. We may share information with trusted third-party service providers solely to operate our business:
    • Cloud & Hosting Providers: (e.g., Webflow) to host our website.
    • AI Model Providers: To process voice inputs and generate responses.
    • Telephony Providers: To facilitate calls for AI Voice Receptionists. All third-party processors are vetted to ensure compliance with GDPR and data security standards.
  5. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
  6. Your Rights (GDPR) If you are located in the European Economic Area (EEA), you have the right to:
    • Access your personal data.
    • Request correction or deletion of your data ("Right to be Forgotten").
    • Object to processing or request restriction of processing.
    • Withdraw consent at any time.
    To exercise these rights, please contact us at hello@wibelabs.com.
  7. Contact Us For any questions regarding this Privacy Policy, please contact us:
    • Email: hello@wibelabs.com
    • Phone: +34 611 172 353
    • Location: Spain